Q3 2024 warning letter roundup with Asa Waldstein

In his quarterly update, consultant Asa Waldstein identifies trends in FDA warning letters impacting manufacturers and marketers of dietary supplements.

Asa Waldstein

October 3, 2024

4 Min Read

At a Glance

  • Minor label violations, such as fact panel line thickness, continue to be cited in warning letters.
  • A NAD case involving a popular children's YouTube channel highlighted the complexities and need for material disclosure.
  • FDA warning letters underscore that elaborating on studies or posting about them on social media can be problematic.

Each quarter, I provide updates on notable FDA warning letters and other enforcement actions. Understanding enforcement trends is essential for being a savvy marketer, regulatory affairs professional and dietary supplement executive. Have you wondered why FDA issues warning letters to certain companies and not others? FDA likes to make examples of companies not following the rules in areas they want to focus on, many of which I review here. Staying ahead of trouble is one of the critical and fun reasons to follow enforcement trends.

Labeling lessons. Getting back to the basics: Minor label violations, such as fact panel line thickness, continue to be cited in warning letters. Unless egregious, they are unlikely to attract a warning letter on their own, but ensuring compliance is important as uncompliant labels signal to FDA that there may be deeper issues, such as manufacturing violations. Also, minor labeling issues can cause an imported supplement product to be flagged at U.S. Customs and Border Protection. Here are some of the recent warning letter call-outs.

  • Items with a %DV must be listed in a specific format and order. 

  • Supplement Facts stretching the top width of the fact panel. 

  • No address for adverse event reporting.

  • Items with a %DV must be listed in a specific format and order.

Read more about this here and find my nutrient content claims guidance here.

FTC/NAD disclosure enforcement: A recent NAD (National Advertising Division) case involving a popular children's YouTube channel (with 405 million subscribers and 220 billion views) highlighted the complexities and need for material disclosure, which has special additional rules for children's products. The channel was cited for not adequately disclosing its material connections when promoting its own branded products. NAD determined that the relationship between the videos, the advertiser and CMG — which produces the videos and shares in product revenue — constitutes a material connection requiring clear disclosure.

Standard phrases like "sponsored by," "paid promotion," or "#ad" in the video description are not sufficient if the endorsement is made verbally. The Federal Trade Commission and The Children's Advertising Review Unit (CARU) recommend that disclosures be made in both text and audio within the video itself, using language clearly and frequently presented in the video.

The key takeaway is to provide clear and conspicuous disclosures — both verbal and written — whenever there is a material connection. Admittedly, this is challenging in social media stories, reels and reposting. I explore this in more detail in the Q1 2024 warning letter roundup.

Biomarker claims like those related to GLP-1: GLP-1 claims may attract a warning letter, and this is an interesting space to watch. My guess is that FDA will eventually select companies that also make "Nature's Ozempic" and other risky statements like "reduced risk of obesity-related cholesterol issues." A quick web search shows many violators, so FDA will have its pick of over-the-top examples.

  • History of biomarker enforcement. In recent years, FDA has intensified scrutiny of biomarker claims in dietary supplement marketing, particularly those implying effects on serious health conditions like heart disease and diabetes. Since 2022, FDA has issued warning letters for claims such as "lowers LDLs," "lowers cholesterol," and "lowers bad fats," even without direct references to conditions like hypertension. Other cited claims include "lowering A1C levels and blood sugar," suggesting diabetes management, and "reducing arterial plaque," implying cardiovascular benefits. While discussions of inflammatory biomarkers like C-reactive protein (CRP) have seen less enforcement, this remains a grey area where caution is advised.

Clinical study citations: Recent FDA warning letters highlight that elaborating on studies or posting about them on social media can cross into unauthorized marketing. FDA's Small Entity Compliance Guide on Structure-Function Claims states that citations implying treatment or prevention of a disease are considered disease claims, particularly if they are prominently placed. To remain compliant, clinical citations should be appropriately placed — ideally within a bibliography or as part of a balanced scientific discussion — and should not be excessively showcased.

CBD update:

Surprisingly, FDA did not send any CBD or delta-8 warning letters in the first half of this year, but its Q3 enforcement brisky increased. This quarter had nine FDA letters that were predominantly focused on delta-8 THC products marketed in formats that are favorable to children. This is a serious problem, and I'm glad to see some FDA action here. Delta-8 may have its place in commerce, but keeping it away from children is something we can agree on. Here, FDA explains how a delta-8 product mimics a common candy.

  • The package design for your Errlli Sour Brite Crawlers is nearly identical to that for Trolli Sour Brite Crawlers, including the use of a mottled blue background with solid black at the top and bottom, the depiction of multi-colored gummy worms, the identical font and similar color scheme used for the product name "SOUR BRITE Crawlers," and the identical position of the clear window that allows viewing of the package contents. The packaging for all three of your Errlli Delta-8 gummy products includes a clear window on the front that allows viewing of the gummies inside. 

FDA and FTC have previously sent similar warning letters, which I write about here.

Follow Warning Letter Wednesday for weekly updates on interesting warning letters.

About the Author

Asa Waldstein

Asa Waldstein is a certified clinical herbalist and a 20-year dietary supplement executive who has helped oversee three FDA inspections with no Form 483s. Waldstein is principal of the consulting company Supplement Advisory Group, a boutique group focusing on marketing risk analysis and practical marketing solutions for the web and social media. He also is the founder of the compliance software company Apex Compliance, chairs the American Herbal Products Association's (AHPA) Cannabis Committee and is a Naturally Boulder board member. Learn more and contact him at AsaWaldstein.com.

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